The map is not loading at all/there is a white space where the map should be

Please email us if you do not see a map on the Map Scan page.

You can always try loading the Map Scan page in another browser. If the map loads, then the issue is specific to one browser and you may need to change a setting. Here are some setting updates that may fix the problem:

Chrome Fix

Firefox Fix

Internet Explorer Fix

Microsoft Edge Fix

Mac/Apple Fix

Categorized in: Help and Support